Etiquetacustomer-experience
Incluye: customer-experience, Customer-experience
Obras etiquetadas
Etiquetado más a menudo | Ponderado | Recientemente popular | Publicado recientemente — Filtrar: Ninguno (editar)
- Customers For Life por Carl Sewell (3 veces)
- Authenticity: What Consumers Really Want por James H. Gilmore (2 veces)
- Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days por Joey Coleman (1 veces)
- This Is Service Design Doing: Applying Service Design Thinking in the Real World por Marc Stickdorn (1 veces)
- Diseñando la propuesta de valor por Alexander Osterwalder (1 veces)
- The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World por Fred Reichheld (1 veces)
- The Thank You Economy por Gary Vaynerchuk (1 veces)
- Design Thinking: Integrating Innovation, Customer Experience, and Brand Value por Thomas Lockwood (1 veces)
- Inspired: How To Create Products Customers Love por Marty Cagan (1 veces)
- Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World por Pete Blackshaw (1 veces)
- Subject To Change: Creating Great Products & Services for an Uncertain World: Adaptive Path on Design por Peter Merholz (1 veces)
- How to turn customer service into customer sales por Bernard Katz (1 veces)
- Human Sigma: Managing the Employee-Customer Encounter por John H. Fleming (1 veces)
- The Service Advantage: How to Identify and Fulfill Customer Needs por Karl Albrecht (1 veces)
- It's Not My Department: How to Get the Service You Want, Exactly the Way You Want It por Peter Glen (1 veces)
- Selling 2.0: Customer Motivation Strategies for Winning Business in the New Economy por Josh Gordon (1 veces)
- Secrets of Customer Relationship Management: It's All About How You Make Them Feel por James G. Barnes (1 veces)
- Outside Innovation: How Your Customers Will Co-Design Your Company's Future por Patricia B. Seybold (1 veces)
- At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers por Karl Albrecht (1 veces)
- Setting the Table: The Transforming Power of Hospitality in Business por Danny Meyer (1 veces)
- The experience economy: work is theatre & every business a stage por B. Joseph Pine (1 veces)
- "I'm First": Your Customer's Message to You por Linda Silverman Goldzimer (1 veces)
- Communication Catalyst por Mickey Connolly (1 veces)
- Service America!: Doing Business in the New Economy por Karl Albrecht (1 veces)
- Zingerman's Guide to Giving Great Service por Ari Weinzweig (1 veces)
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pdupree (29), perrychan (5), samueljmosley (4), livus (4), Interbrand (1)Etiquetados recientemente
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