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Cargando... Americans at Work: A Guide to the Can-Do Peoplepor Craig Storti
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Restless and driven, casual and direct - Americans are a challenge! Learn how Americans behave at work and how to deal with them. Whether you work with Americans face-to-face, communicate with them by telephone or e-mail or interact together in a virtual team, Americans at Work reveals the subtle and the not-so-subtle aspects of American culture in the workplace. Best-selling author Craig Storti provides historical perspectives and explanations of the six most important American cultural themes and their relevance to the workplace: - "Land of Opportunity" (a driven people) - "Go-for-It Mentality" (ready, fire, aim; new is better) - "Equality for All" (but don't forget who's boss) - "The Drive to Achieve" (nice guys finish last) - "Live and Let Live" (do your own thing) - "Time Matters" (obsession with efficiency). Learn about straight talk, American style, and how Americans aren't always as direct as they say they are. Find out why Americans are deeply conflicted about power: they crave it but are loath to be caught craving it. See how Americans view outsiders. Gain tips for succeeding in the American work environment. Finally, get the basics of work-related etiquette: conducting meetings, giving feedback, nonverbal communication, e-mail rules, gifts, taboo topics and so on. Knowing how Americans work with each other will help you predict their reactions and, more important, their expectations of you. And if you are American, you will be better understand your own behavior and be able to work more effectively with collegues from other cultures. No se han encontrado descripciones de biblioteca. |
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This book proves there is an exception to every rule. Intended for while-collar managers, Craig Storti provides non-Americans with cultural observations about office workers. his goal, he says, is to provide useful generalizations of Americans at work. In the process, he provides them with enough background to take the guesswork and surprise out of dealing with them.
Storti examines six values he believes account for American workplace attitudes and behaviors. Among them:
1. American is the land of opportunity. The author suggests sounding positive. Merely being realistic or objective may brand you as a pessimist.
2. Can-do people. Don’t be afraid of trial and error. Americans admire trying as much as succeeding.
3. Equality for all. Playing favorites is a recipe for failure.
4. You are what you have done. Eliminate elaborate procedures that obstruct action.
5. You are on your own. As a boss, paint the big picture. Then get out of the way and let your subordinates get it done.
6. Punctuality matters. Be on time for appointments and meetings.
Storti’s generalizations are clear, telling and accurate. While a must for outsiders attempting to do business in the United States, this book is probably not a bad idea for locals to read and practice. ( )