Nancy Stern

For many trainers, public speakers, and presenters who have learned the do's and don’ts the hard way, this book will be like looking in a mirror, reminding them of those little mistakes that turned otherwise solid training or presentations into a pit of quicksand!
For new trainers, speakers and presenters, this book will uncover the pitfalls they can stumble into and provide tips and techniques to avoid them. A great primer for those new to the profession and a handy reminder for seasoned pros, it will keep you on your toes and at your very best.… (más)