Gloria E. Bader

Organizations that have made the transition from traditional work groups to teams have discovered many benefits along the way -- better decisions, greater commitment, and improved quality, to name a few. One of the challenges, however, has been realigning performance measurement systems to match the new team structures. This guidebook answers that challenge by presenting valuable tools to gauge team effectiveness on two critical fronts: the team's work outcomes, and the operating dynamics of the team itself.… (más)