This updated introduction to Scottish and National Vocational Qualifications (S/NVQs) in library and information work, provides a guide to the new qualifications for potential candidates at levels two, three and four. Based on real experience of pilot candidates' concerns, it answers potential candidate's queries and looks at: how to go about getting S/NVQs; how to read an S/NVQ standard; assessing evidence; planning a portfolio; understanding S/NVQ jargon; and the benefits of S/NVQs.