The first book in H. James Harrington's Performance Improvement Series, The Creativity Toolkit provides the framework to implement & provoke creativity in the work process. Through graphics-rich text & a multimedia CD-ROM insert, Harrington explores the four different styles of creativity & the three areas that require creativity. He unveils detailed tools & techniques for boosting original thinking, problem solving, & innovation. The CD-ROM offers exercises, games, case studies, & an ABC Flowchart equivalent that compliment the text & create a total framework for unleashing creativity in the workplace. More than just a book, this product is a complete communication system with audio/visual reinforcement.