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Cargando... Trying Hard Is Not Good Enough 10th Anniversary Edition: How to Produce Measurable Improvements for Customers and Communities (edición 2015)por Mark Friedman (Autor)
Información de la obraTrying Hard is Not Good Enough por Mark Friedman
   Ninguno Actualmente no hay Conversaciones sobre este libro.   COREEducation | Jun 28, 2015 |  sin reseñas | añadir una reseña
This book shows how to make a difference in the lives of customers and communities. It has been used by managers and decision makers in over 40 states and seven countries. Its plain language talk-to-action methods produce results. No se han encontrado descripciones de biblioteca. |
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 Google Books — Cargando...GénerosSistema Decimal Melvil (DDC)352.10973Social sciences Public Administration, Military Science General considerations of public administration Juristdictional levels of administrationClasificación de la Biblioteca del CongresoValoraciónPromedio: (2)
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The Results-Based Accountability (RBA) framework can be used to improve the quality of life in communities, cities, counties, states and nations, including everything from the well-being of children to the creation of a sustainable environment. It can help government and private sector agencies improve the performance of their programs and make them more customer-friendly and effective. RBA is a common sense approach that replaces all the complicated jargon-laden methods foisted on us in the past. The methods can be learned and applied quickly. And all the materials are free for use by government and non-profit organizations. In addition to providing practical methods, the book also makes a contribution to social theory by explaining the contribution relationship between program performance and community quality of life. As such it is a valuable tool for both program administrators and evaluators. A workshop DVD is also available from resultsleadership.org. The RBA framework has been used in over 40 states and countries around the world.