This is volume I of a brand new Medical Assisting text that is all about Connections: Medical Assistant's connections with patients, physicians, offices and jobs. A student's connection with the book, their instructor and their newly chosen profession is a recipe for success. This text is available as one comprehensive textbook or can be purchased in a three volume set. Volume 1- Administrative, Volume 2- Anatomy and Physiology and Volume 3- Clinical may also be sold separately. Pearson's Comprehensive Medical Assisting, 1e, is the first book to help students succeed in both the classroom and in their careers. It helps students take information from "what you need to do" to "how to do it". Strong integration of tips, hints and guidelines help students avoid common performance mishaps while peforming clinical skills and the softer skills (e.g. timeliness, presentation, interpersonal relations). Student CD-ROM: Available - Interactive CD-ROM that comes with the text and contains activities for each chapter of the book. This Game-like CD-ROM begins with the floorplan of a Medical Clinic. Rooms such as examining rooms, waiting room, front office, file storage, X-Ray, and many more may be entered by the student.. Activities in each room include games; video clips with decision tree questions; HIPAA activities; On-the-Job vignettes with critical thinking opportunities; Library of video resources (photos, diseases, procedures); Audio Medical Terminology dictionary in English and Spanish, and much, much more