The Internet Trainer's Total Solution Guide Diane K. Kovacs The Internet is the most powerful information gathering and communications tool known to humankind. It affords organizations unparalleled opportunities to improve internal communication, contact potential customers, obtain competitive intelligence, and cut costs. But none of this is possible without properly trained personnel who know how to farm its thousands of databases to uncover the 10% of data that really counts. The Internet Trainer's Total Solution Guide offers independent Internet trainers, human resources specialists, and corporate managers a step-by-step blueprint for developing Internet training programs that bring workers up to speed in the Information Age. An accompanying diskette includes detailed scripts, hands-on exercises, and lesson plans for training classes. Whether an organization employs five or five thousand, Diane K. Kovacs offers accessible and comprehensive tactics for addressing their needs in today's rapidly changing high-tech environment. The Internet Trainer's Total Solution Guide addresses the most common issues facing today's trainers, including: How to connect the resources of the Internet with the needs of a business. How to match levels of training with employee needs. How to balance information access with security concerns. Keeping pace with the latest developments in Web-based technologies, The Internet Trainer's Total Solution Guide features "learning modules" to enable trainers to develop training sessions with the applicable materials. Easy to use and comprehensive, The Internet Trainer's Total Solution Guide contains everything trainers need to keep their workforce ahead of the competition in the high-tech business world.