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Cargando... The 60-Minute Active Training Series: How to Bring Out the Better Side of Difficult People, Leader's Guidepor Melvin L. Silberman
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Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit'creating a win-win situation. How to Resolve Conflict Effectively, Leader's Guide from the popular 60-Minute Active Training Series offers facilitators a ready-made, effective one-hour program that teaches participants the skills they need to successfully resolve conflict and create win-win situations. Specifically, participants will learn how to: Get tension right out on the table Figure out what's bothering the other person Communicate the real, underlying concerns No se han encontrado descripciones de biblioteca. |
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![]() GénerosSistema Decimal Melvil (DDC)658.3Technology Management and auxiliary services Management Of PersonnelClasificación de la Biblioteca del CongresoValoraciónPromedio: No hay valoraciones.¿Eres tú?Conviértete en un Autor de LibraryThing. |