Aiming to be the only guide you'll ever need to help you write better letters, whether for business or pleasure, this guide shows you how to make the most of your correspondence. Direct and accessible, it explains the general rules of good letter writing and also provides specific advice on letters for specific occasions. As well as offering practical advice on the techniques of good letter writing, the book helps with finding something to say and in planning your letter, for those tricky occasions as well as more ordinary ones. It provides guidelines for letters for all occasions, both formal and informal, and offers help with grammar and punctuation so that your letter is faultless. It also includes details on forms of address and legal matters, and a section all about e-mail.