Sobre El Autor
Thomas Pyzdek, Thomas Pyzdek earned his Bachelor's Degree in Liberal Arts from the University of Nebraska at Omaha and earned his Master's in Systems Engineering in 1982, and Management in 1995, from the University of Arizona. Pyzdek taught management statistics at the University of Arizona and for mostrar más the American Society for Quality. He is a fellow of ASQ and is certified as both a Quality Engineer and a Reliability Engineer. Pyzdek has consulted for such large companies as Avon, McDonalds and Federal Mogul. He himself has launched two successful companies, Quality America, Inc, that specializes in statistical software, and Quality Publishing, Inc. which specializes in books and multimedia training materials. He also writes a regular column for Quality Digest Magazine. In 1995, Pyzdek was awarded the ASQ Edwards Medal for outstanding contributions to the practice of quality management. He also received the Hughes Engineering Master's Fellowship in 1980. He was a member of the Board of Examiners for the first Malcolm Baldridge National Quality Award and the Panel of Judges for the first Arizona Govenor's Award for Quality. Pyzdek is listed as an Outstanding Writer and Author by the INternational Who's Who in Quality. mostrar menos
Obras de Thomas Pyzdek
The Six Sigma Handbook: The Complete Guide for Greenbelts, Blackbelts, and Managers at All Levels, Revised and Expanded (1999) 115 copias
The Six Sigma Project Planner : A Step-by-Step Guide to Leading a Six Sigma Project Through DMAIC (2003) 26 copias
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Estadísticas
- Obras
- 14
- Miembros
- 188
- Popularidad
- #115,783
- Valoración
- 3.6
- Reseñas
- 4
- ISBNs
- 42
The author makes the argument that mistakes should be made no more than one mistake per thousand or million. However, he focuses on computerized information technology as his examples. Yes, banks make few mistakes, but it is because they are working with information in a computer system, not in a manufacturing environment. As far as I see it, this is hyperbolic myopic thinking that takes a specialized situation and attempts to map it onto all sectors of industry. It's apparent why companies adopt the practices, because the pie in the sky perspective in the book speaks to the goal of any executive. However, the theories in the book are idealized and ignore the reality that people are human and machines break down. Not everything is information and not everything can, or should, be automated.… (más)