The introductory chapter got me hooked.

The Emotional Intelligence skills are:
• Self-awareness—knowing one’s strengths, weaknesses, drives, values, and impact on others
• Self-regulation—controlling or redirecting disruptive impulses and moods
• Motivation—relishing achievement for its own sake
• Empathy—understanding other people’s emotional makeup
• Social skill—building rapport with others to move them in desired directions
(From the introductory article)


Chapters
1. What Makes a Leader
2. Primal Leadership: The Hidden Driver of Great Performance
3. Why it’s so hard to be fair
4. Why good leaders make bad decisions
5. Building the emotional intelligence of groups
6. The price of incivility
7. How Resilience works
8. Emotional Agility
9. Fear of Feedback
10. The Young and clueless

Although these are generally aimed at a business audience, the skills taught here are also useful in one’s personal life. ( )

An excellent read, but more specific toward business.

This book is a complication of various articles about Emotional Intelligence in the workplace. Well-organized and written, it gives you a breadth of aspects about emotional intelligence including peer relationship, managerial implications, and promotional implications. It's more about making your aware of different aspects, while giving you some tips via the articles.

It's a good read. ( )

A good series of informative essays on how emotional intelligence (aka EQ) can help out in the workplace, and how sometimes, for managers, the EQ is far more important than the IQ. Some definite eye-openers in this. ( )