A practical resource that utilises the SEBS philosophy (Teaching Social, Emotional and Behavioural Skills). With a very 'hands-on' approach to managing behaviour all the scenarios in this resource are taken from real-life situations and can be used during staff training or simply as a reference book. The book reflects situations that confront educational professionals on a day-to-day basis: how to manage the student who always wants the last word; setting boundaries; managing anger, including your own; dealing with difficult parents; successful lunchtimes; creating an emotionally literate environment; behaviour plans; building self-esteem; and, coping with difficult colleagues. It is a brilliant resource to have as part of an induction pack or as an essential companion to continuing professional development. It deals with all key stages.