Member covers not loading

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Member covers not loading

1Bettesbooks
Editado: mayo 31, 2022, 7:01 am

https://www.librarything.com/work/13341202/covers/169144443

there should be 2 member covers???

edited: 4:00am(pdt) just loaded

2kristilabrie
mayo 31, 2022, 8:42 am

I'm seeing the member-uploaded cover on that work is being used twice (once on your book), so I'm assuming all good looking at your "edited" note?

3waltzmn
mayo 31, 2022, 1:12 pm

>2 kristilabrie:

This probably isn't the same problem, but I've noted that I haven't seen ANY new member covers for my books for about a week. I usually average about eight a day, so clearly covers other members post are not appearing. I'd been wondering if I should post a report.

4kristilabrie
Jun 1, 2022, 11:24 am

>3 waltzmn: I've passed that along to developers and they're looking at it now, thanks for the report.

5Bettesbooks
Jun 12, 2022, 2:20 pm

Member covers not showing on change cover page, although there is a green outline. Was working earlier today.
https://www.librarything.com/work/15198691/covers/163655698

using windows 10 - Edge

6kristilabrie
Jun 13, 2022, 9:13 am

>5 Bettesbooks: Ah, I see, so you're saying that you're sometimes seeing no member-uploaded covers (or missing covers) when there should be covers there? I see the member-uploaded cover on the book page you're linking to, now. Do you see it there yet? If not, I'll try digging further.

7Bettesbooks
Jun 26, 2022, 1:35 pm

Member covers not showing on change cover page, although there is a green outline. When it does finally show member covers (3-5 min) they are thumbnails no image, until I click on information button.
https://www.librarything.com/work/13161654/covers/167954146

using windows 10 edge

8kristilabrie
Editado: Jun 27, 2022, 9:58 am

Okay, thanks for the info. To clarify, you're saying that when you load the "Change covers" page for a book/record you've cataloged, the cover images take 3-5 minutes to load? And when they do load, you get a "no image" thumbnail, not the actual cover image, until you click on the information button?

I haven't been able to reproduce this yet, logged out/logged in, on my test account, on your setup (Win10, Edge). Will keep digging.

9Bettesbooks
Jul 1, 2022, 12:14 pm

>8 kristilabrie: Yes, that is the problem, just as you have recapped. This also happened several days ago. It appears to be a recurring problem.

see op: Member covers not loading 5/31- 6/12
https://www.librarything.com/topic/342064#unread

10conceptDawg
Mar 2, 2023, 4:50 pm

Closing for now as it looks like this was related to some image-server issues that we were having at the time.