Heidi Grant Halvorson

The more you learn about communication, the more you realize it's significantly about the perceiver and their outlook, experiences and filters. Halvorson's book is all about helping us understand those filters and what we can do to influence through them. She breaks down the traits and biases so we can fully realize what's happening. This book is smart and deep and yet a user-friendly read. Each chapter concludes with a summary that can be used for a quick refresher. One of my favorite take-aways is to think about whether the recipient is more an opportunity seeker or a risk avoider.… (más)