Ori Brafman

In my working life, I have observed first-hand smart, capable executives making poor business decisions. Although the common thinking is that business decisions are based on logic, such as cost-benefit analysis and business cases, in my experience, the optimal solution is not always selected. This cogent, enlightening book provides explanations of the variety of influences that may have contributed to these questionable decisions. At the beginning of each chapter, the author provides an example of an irrational decision, such as a pilot taking off in fog without clearance, and proceeds to explore the factors that may have contributed to the resulting catastrophe. The author “peels the onion,” delving into the complexities, citing numerous studies and examples in an easily understood manner. This method spurred my curiosity, and resulted in devouring the book in one sitting. I found it both entertaining and educational. Recommended to those who enjoy learning about human behavior and psychology, and highly recommended to management consultants to help their clients avoid biases in decision-making.… (más)