This document targets organizations and practitioners developing an environmental education or communication project. The manual presents case studies to share experiences, information, and models of working in education. There are 15 chapters in 4 sections. Section One entitled "Fundamental Concepts in Environmental Education and Communication" (EE&C) includes: (1) "GreenCOM Weaves Four Strands" (Martha C. Monroe, Brian A. Day, and Mona Grieser); (2) "Thinking about Behavior" (Orlando Hernandez and Martha C. Monroe); (3) "Participation" (Mona Grieser); (4) "Gender Matters" (Mona Grieser and Barbara Rawlins); and (5) "Addressing the Social Dimension: An Application of Systems Thinking" (Robbin R. Hough and Brian A. Day). Section Two entitled "Planning EE&C Programs" includes: (6)"Conducting a Rapid EE&C Assessment" (Richard Bossi); (7) "Formative Research" (Orlando Hernandez); (8) "Pre-Testing EE&C Products" (Martha C. Monroe); and (9) "Evaluation" (Orlando Hernandez). Section Three entitled "Conducting EE&C Activities" includes: (10) "Building Capacity through Training" (Martha C. Monroe and Nina Chambers); (11) "Media Campaigns" (Brian A. Day); and (12) "Putting People into Policy" (Raisa Scriabine and Brian A. Day). Section Four entitled "Putting It All Together" includes: (13) "El Salvador's National Environmental Education Strategy" (Jose Ignacio Mata); (14) "The Gambia Environmental Awards Scheme--Creating Environmental Awareness through Participation" (Irma Allen); and (15) "Water Conservation in Jordan: A Novel Approach to Curriculum Development" (Mona Grieser, Barbara Rawlins, and Khulood Tubaishat). (YDS)